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Payment under review

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Hi,

I have sent a client payment request, he paid right away, but the payment is under review for two days. How long it takes to receive the payment?


can I withdraw money to a bank account that it's not on my name?

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Hello, I'd like to know if i can send money to a canadian account that it's not on my name but it's someone I have to make some payments to, it's a personal account from simplii financial, I tried so search answers but they're all unclear.

Link to local bank account problem

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Hi, Please can anyone tell me that my account is locked again, again today, because I'm trying to link to my local bank account. There are three steps to complete the procedure first step ok, second step is also ok, last step puts my own information giving error to me. I remember my date of birth and password too! Error showing in this section, I don't know why this happens to me. Anyone can solve this problem? Thanks

Bank Statement

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Hello
Could anyone or Payoneer themselves help me to get bank statement? coz i have already sent my scanned id documents 3 times but all this time i got the same email not acceptable.
Please i need urgent help coz my supplier asking to ship orders to amazon warehouses but still didnt get statement to submit my account on amazon.

For Payoneer team
my reference no is 180907-003406
my customer id 28129774

Payment pending delay

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As payonner said, it takes time to approve payment for credit card payment for 2 business days. But I am facing delay since last month. It's been 4 days I my payment still not approved.

Customer care not working, it says "There has been an error with your request".
My Request ID: 2815485.

thanks

Order card

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I have received over 300$ on my Payoneer account however i still cant order a card, it says i should receive 30$ first. I would consider withdrawing to bank account but the minimum amount is 1000$. How do i solve this?
Thanks

How do I know if my account was reviewed and approved?

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Hello,
How do I know the status of my account. I created an account days ago, and want to know what's the status of my account, i.e was it reviewed ? was it approved?
The live chat never worked for me.
It's so dubious that you don't interact with your clients and give them your attention. It makes me wonder if someday I had a conflict with Payoneer, or if my account had a problem and I couldn't have my money, how would I contact you ? All you say is "sorry" when I try live chat.
And by email, you don't even read it, the robot (software) answers me (automated answers).
If you know the answer to my question (go back to first line), I appreciate it.
Thanks in advance.

There has been an error with your request.

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I can not enter Support from any browser and from Incognito because of this error. And thus I have no chance to understand why I can not get money sent to me on September 14.

Does Payoneer accept payments from Qwil?

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Hi there!
The company I work with has started using Qwil for money transfers. Can someone please confirm whether Payoneer accepts ACH payments from this system? Thanks.

Payment pending for 16 days

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My payment (global eur) is pending for 16 days now. I’ve uploaded all requested information. After 7 days I opened a support ticket but haven’t recieved any answers. I opened a topic on this forum wich was removed because it contained private information.

If this doesn’t get resolved soon I will make an official complaint with the bank that issues IBAN account for Payoneer (Wirecard Bank AG) and the Federal reserve as well.
Ill keep you updated regarding the status of the complaints.

Payoneer Support is Dead - Account Issue

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Dear Payoneer, atleast spend some money on customer care. its been 2nd day and i still not received any reply.
Kinldy solve my issue.
Subject: I forgot my secure answer/phone number.

Reference number for this inquiry: 180920-004103

Customer ID: 3297782

Can i add someone elses bank account to my payoneer account?

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Is it possible to add someone elses bank account (Ofcourse with their approval) to my payoneer account and withdraw as well?
may i know if i would have to show any addition documents?

My account not approved yet since over one month is that okay guys ?

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September 21
I have the same issue and I have no time seriously
My customer id is 27236687
Please find time to see and fix this
I just wanna to approve my account if you wanna any information please told me
I hope u will reply soon

تأخر بطاقه بايونير

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السلام عليكم ورحمة الله وبركاته
لقد سجلت في موقع بايونير وطلبت البطاقه
ولم تصلني الموافقه رغم انني ارسلت الوثائق وكل شئ
ارجو الحل رجاءا..

Card blocked, how to activate new card.

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Hey guys.
So my card has been hacked and Payoneer blocked the card.
I contacted the online chat and they told me that a replacement card will arrive.
So my card arrived and I am not sure how am I supposed to activate it.
Am I supposed to make a new account for the new card or is there a way to activate the new card on my existing account?

Also, will my friend referrals be transferred onto my new card along with the funds? Cause I have a lot of them. Or had.

I hope you can help me, thanks. :)

My Card was Blocked by Payoneer without any notification

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Hi Payoneer,
I changed my profile address due to I have transferred my office to another location in the same city. After that, I found that Payoneer has blocked my card and I have some balance on this card too and also have made withdrawals those are pending. Am i supposed to reactivate that card or I also need to ask for a replacement?
I am also concerning that why my card was blocked without any notice even I just changed the address on my profile.
I have also attached my card to fiverr and other channels how do i get payments if this card not activated by Payoneer. Please reply thank you in advance

My payneer card has not been approved since 8 sep 2017 . This is my Customer ID 13994895.

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My payneer card has not been approved since 8 sep 2017 . This is my Customer ID 13994895. What can I do Kindly guide me please.

The support is terrible

Account Issue, Can't Login

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Hi, Payoneer Support
Kinldy solve my issue.
Subject: I forgot my secure answer/phone number.
Customer ID: 3297782
Reference number for this inquiry: 180920-004103

how to Receive Sendinblue affiliate commission through Global Payment Service?

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i have earned 700+ euro from sendinblue affiliate program.
they asked for IBAN and BIC so that they can send me payment.
can i use payoneer global payment service--Euro Receiving Account iban and bic to receive this payment????
they will send me payment through CreditMutuel Bank in France.
kindly answer my question as soon as possible.
best regards. :)
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