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Why my balance was disabled? I didn't do anything wrong!

September 18, 2018, 1:17 am
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Hi, two days ago my account was approved but I didn't received any email. I logged into my account and saw that my account was approved. Than I went to "Global Payment Services" option and uploaded my documents. So yesterday my documents were accepted and approved and after that my "USD/EUR/GBP", three of the balance I had, they are just disabled and it says to contact support center. So, why was my balance was disabled? What wrong thing I did that was against the terms? I didn't do anything wrong,illegal or against the terms. But why? Please check this issue because I need the answer, why was my balance disabled?
My customer id : 28161253
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Global payment service

September 18, 2018, 1:55 am
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Please confirm is my account verified or not? Can i receive payments? Payoneer is sending me emails about account information to be verfied. As per email i cannot receive funds received in future? Im very confused as i am getting payments successfuly in my account and i have also submitted all documents required. My bank account is also approved. Please help and guide. Can i recieve funds in global payment services in future or not? Also can i transfer my funds into my bank account without ordering a card? I dont want to order card and i want funds to be transfered to my bank directly.
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If the Payoneer team did not reply me now. if will left payoneer

September 18, 2018, 1:59 am
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It has been 3 days since I am trying to contact Payoneer team. I tried their online chat but they are not allowing me to chat. I contacted them through email but no response. Payoneer has a very bad Support. If they did not response now I will delete my account.
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How to receive payment

September 4, 2018, 12:36 pm
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Hello. I am not in the US, im in Pakistan. I have PayPal with verified US number and address. And my Payoneer account have verifies bank account of Pakistan.

Can you help me with these questions:

2) I want to link my paypal with payoneer to withdraw money into my Pakistani bank account. How to do that?
3) Can I link payoneer with paypal without receiving master card? I can see USA first century bank details in my verified payoneer account?
3) Can I transfer the funds from PayPal(made in USA) to my Payoneer (made in Pakistan)?
4) Which card will be used for companies paying in EURO, and which card will be used for companies paying in dollars?
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Merchant Application Form

May 20, 2017, 6:29 am
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Hello. How do I complete the form if I do not have a website ?
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What do I need to do?

May 7, 2018, 5:51 am
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This is my first time using payoneer and I currently have a payment on hold. They sent me an email saying "Thanks for choosing Payoneer!

The website address you provided in your Merchant Application Form needs to be updated.

In order to process your application, please reply to this email and supply an address for a valid website or a direct link to your Social Media profile (Upwork, Fiverr, Linkedin, etc.) that shows examples of the products or the services that you provide.

Please make sure the links include mention of your name or shows your relation to the product/service.

Please, provide us with the following information:

1. Supporting documents that may help us establish your line of work - this may include work contracts, email correspondence, etc.

Please note that the Billing Service is a solution offered for business-related activities and is not intended for personal use."

I replied with my website link. That's the only proof I can think of. Is there any other alternative? It's embarrassing to say this but I am completely clueless as to what else I can fill. Thanks.
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Refund policy in Merchant Application Form

June 15, 2016, 5:33 am
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Hello!
I need help. how to fill refund policy in Merchant Application Form in payoneer. What kind of URL do I put in this cases?
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Information Required to Receive a Payment

March 4, 2016, 8:40 am
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Hello..

Recently i request Request a Payment from my client..Today I got email i need to submit some details..

Form I fill

neocodeigniter.com/addonsites/payoneer/form.png

After Filling form they show me another page where i need to upload document..page mention what kind of documents need to upload show on you received email

But email their haven't any details upload document details :(


neocodeigniter.com/addonsites/payoneer/email.png


So i upload my National NIC card photo(both side) and My Driving License Photo..

Is this enough?


In email they mention
"In order to receive this payment and to continue using Payoneer’s online payment platform, please complete the application form within 7 days."

I using over 3 years Payoneer now and never had problem like before.. Please can help me,what to do next? Current client payment hold( In History page says payment approve, but balance not showing)

I was thinking do another translocation using Freelancer.com..I worrying about problem Continue further

Thanks
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Payment waiting for approval

December 15, 2015, 4:57 pm
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After providing my services to a client i've sent him a payment request on which he responded instantly however after that i got mail that i have to send screenshot of my ID and fill application format,so i took my camera ,took picture of id on both sides and sent the mail,and filled the application form.
And now i'm waiting for that approval even though it used to be instant before,is everything okay?
Also there were some unclear boxes in application form that i might've not filled correctly...



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Payoneer support useless. Auto-replies for unrelated topics and live chat cancelling

September 18, 2018, 12:43 pm
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Hello, I have received a payment from paypal for £0.01 which is to verify my payoneer bank account there. The description is not shown, it should look like: PayPal CODE*0000***.
Please may you tell me what the four numbers are so that I can verify it with them and start using your service?
Payment Reference: 92552949
Customer ID: 28234517

Payoneer please write to me with the code. Your support is completely broken as my topic states. Thanks
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About payoneer moving my money without my knowledge

September 19, 2018, 2:34 am
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:/ I use payoneer to accept sales from biblio.com,One day I wanted to withdraw money, but found that the account was negative. I contacted payoneer and they told me that my money was withdrawn by biblio.
I'm so surprised. Payoneer didn't need my consent, he moved my money.
I am looking for payoneer to help me get the money back.
But payoneer has been shirking responsibility and asked me to contact biblio.com
Biblio has already closed my seller account, I only kept the billing email. Payoneer didn't even want to help me to return my money. I hope to get it resolved. And everyone should use payoneer with caution.
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I need my account approved as soon as possible

September 19, 2018, 2:40 am
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Please view my application. I need approval as soon as possible. My Customer ID is 28270776. If you can't approve then send me e-mail that my account cannot be approved. I don't have any patient to wait and see if my application is approved or not. And sorry for my rudeness.
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Global payment transaction pending for 14 days

September 19, 2018, 3:23 am
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Transaction ID 90968925

I received a payment 14 days ago, 12 days ago I received a request to add additional information about the transaction. I added the additional information on the same day, but haven’t received an update yet. Also contacted support, but haven’t received an answer as of yet (Reference number for this inquiry: 180913-009611). I not sure what else I can do
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Nobody answer in support, hold money more than 14 days!

August 28, 2018, 8:06 am
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Hello.

Payoneer requested screenshots of business communications with my partners who sent me money.
I signed Non Disclosure Agreement and will not disclose you private information.
I don't want to deal with Payoneer never anymore, but my answer to you is ignored for more than 14 days by now.
All I receive from support is automated or template answer that 'you are reviewing' my case.

What I see is that you took my money, left me without means of existence and just hold it for interest.
I do not wish anyone send you money and then not being able to use it.

Reference number is: 180816-007210
I answered you two weeks ago and followed few days ago.

SILENCE is not what you expect from people who you trust your money.
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Money refund back to bank - from wire transfer

June 11, 2015, 11:31 pm
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:(

Hi, A person, or better... a client, transfered me via wire system 500 dollars, on may 22th, this transfer never made it into payoneer, because it was wire type transfer, now I know payoneer only accepts ACH type transfers.

Anyways, this money should return to this bank account, I called payoneer 2 days ago, and someone there told it takes like 14 business days to go back to the original account.

So far, the money isn't there, and today, the 14 days deadline is met.

The money came from chase bank, is really nothing payoneer can do on this?

I mean it should arrive today...

No other information you can give me about it?

Please...
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There has been an error with your request

September 20, 2018, 2:20 am
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why is there a problem "There has been an error with your request" when contacting the support center. and this has been terrible since 7-9 days ago. I have to withdraw funds and for that I have to contact the support center. My customer ID is 28215867
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withdrawn funds to the wrong bank account number

September 20, 2018, 8:37 am
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My account number was entered with a typo and due to a difference of two digits, it is wrong.
I have withdrawn funds to the wrong bank account number that does not exist.
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Order card

September 10, 2018, 6:16 pm
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Why i cant order card before i get 30$ the 30$ it is not a problem the problem is how to get 30$ can i transfer from my bank account
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Payment still pending

September 20, 2018, 10:04 am
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Hello,

my payment with the Transaction ID:91903305 is still pending. I have already delivered the requested documents. Now I receive this error message when I call the Support Page "There has been an error with your request."

Could you please help?

Customer ID21822202

Best,
Henry
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apply for a Credit Card

August 20, 2017, 11:51 am
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Hi today I've created a new Payonner account(from Tunisia) , it has been approved, but the problem is that the option "apply for a card" seems to be not available for me, so How can I apply for the card.
Thanks
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