Hi everyone, i'm living in Madagascar and using every week my card to withdraw money. Today i had a strange issue. I can plug the card, enter my pin code and all seems working but when i try to get money, it says "Votre banque a rejeté votre demande" (your bank rejected the request) .
i have 80$ inside my account and can not get even 10$.
i talk to local bank agent and we tested together but we had same issue, they told me to ask to the bank (payoneer). I talked to customer support of payoneer , seems that not any request was sent to payneer. usually when i have an error with amount , there is a fee so i know my transaction was rejected because of not enought funds. This time , not any fee or notification of the attempt to my payoneer account but i tested other ATM , i have same issue. only one bank accept mastercard and all their atm reject .
Yesterday and every week since April 2013 (during more than 1 year ) i was able to get money from same bank ATM. And today , nothing is working.
It is so strange then i'm curious if anyone have a suggestion.
Local bank => "you are able to use the card and enter your pin , you can click the button to get money but it's rejected, all is ok from our side talk to your bank"
Payoneer => "nothing was requested to our system today , your card is active and working correctly the problem is not from us"
where to go ? what to do? i lost whole day to attempt with many atms with different amounts under my actual funds available
Actually money is on the account but not able to get it. Any suggestion , idea , is welcome.