how long do i have to wait for support to confirm my identity ??
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identity
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My card Is blocked, my account is fine and it is verified also there is balance in the account
Hi,
Today I logged into my account to find your card is blocked, No emails no reason. Nothing at all.
What should I do and what will happen to my balance?
thank you
Today I logged into my account to find your card is blocked, No emails no reason. Nothing at all.
What should I do and what will happen to my balance?
thank you
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adding Community Federal Savings Bank to my account
How can I add or change my USD account into Community Federal Savings Bank?
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I want access to my money.
I received U$ 50,00 from a partner of mine to my new Payoneer account, hoping that this way I could ask for a prepaid mastercard. However, I can't. AND I CAN'T SEND THE MONEY BACK TO MY PARTNER. In fact, I can't spend it all! I'm not expecting any more payments, and I don't plan to spend this money online.
So what now? Are those U$ 50.00 forever going to stay in this account? I sent a support ticket, and received an automated reply telling me that I can't send my money. I KNOW THAT, THAT'S WHY I SENT THE TICKET!
If somebody in support reads this, please get in touch with me and tell me how to withdraw MY money. Thank you!
So what now? Are those U$ 50.00 forever going to stay in this account? I sent a support ticket, and received an automated reply telling me that I can't send my money. I KNOW THAT, THAT'S WHY I SENT THE TICKET!
If somebody in support reads this, please get in touch with me and tell me how to withdraw MY money. Thank you!
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appoval
hello
i want to know when my account will be approved?i created my acount on 9 sept, i have send all the requirements on 23september and i'm still waiting. :neutral: :disappointed: :disappointed:
my ID is 33468067.
thx in advance.
i want to know when my account will be approved?i created my acount on 9 sept, i have send all the requirements on 23september and i'm still waiting. :neutral: :disappointed: :disappointed:
my ID is 33468067.
thx in advance.
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Payment issue
Hello everyone,
I bank transferred $204 from Fiverr on 18 Sep 2019. The transaction was under review (took 2 days). I contacted Payoneer customer support (Live chat) to ask what is the matter. They said that it is normal and your funds will be processed in some time but they did not.
I contacted them again and they said that there is some sort of technical issue going on with my account which they were unable to troubleshoot and she said that we have transferred this issue to our higher department and they are working on it. They asked me not to withdraw any funds through Payoneer until this issue is resolved. And after this chat, they hid my transaction from the transaction history.
I contacted them again after a few days and they said that your payment is transferred back to Fiverr, it was canceled due to unknown reasons.
I contacted Fiverr and asked them, they said that they have not received any payment back from Payoneer.
I contacted Payoneer and sent them the screenshot. A representative soon contacted me and told that they have located my payment and working on it.
I received an email from Payoneer after some days saying that they are going to transfer my payment to my local bank account but they need to verify my bank account (asking my bank documents). I sent them all my bank documents proving my identity and my bank account.
I did not receive any reply in a few days so I contacted them again to ask what is the status of my transaction. A representative replied that the transaction was canceled and returned back to Fiverr (on 20-Sep-19) and you will receive till 10 Oct 19. The previous email was saying another thing and she is saying another thing.
I am stuck with Payoneer. Neither they are processing my previous transaction nor any future one. I am really disappointed with their service. Can anyone help me with this matter? What should I do?
Awaiting earliest responses,
Sahil
I bank transferred $204 from Fiverr on 18 Sep 2019. The transaction was under review (took 2 days). I contacted Payoneer customer support (Live chat) to ask what is the matter. They said that it is normal and your funds will be processed in some time but they did not.
I contacted them again and they said that there is some sort of technical issue going on with my account which they were unable to troubleshoot and she said that we have transferred this issue to our higher department and they are working on it. They asked me not to withdraw any funds through Payoneer until this issue is resolved. And after this chat, they hid my transaction from the transaction history.
I contacted them again after a few days and they said that your payment is transferred back to Fiverr, it was canceled due to unknown reasons.
I contacted Fiverr and asked them, they said that they have not received any payment back from Payoneer.
I contacted Payoneer and sent them the screenshot. A representative soon contacted me and told that they have located my payment and working on it.
I received an email from Payoneer after some days saying that they are going to transfer my payment to my local bank account but they need to verify my bank account (asking my bank documents). I sent them all my bank documents proving my identity and my bank account.
I did not receive any reply in a few days so I contacted them again to ask what is the status of my transaction. A representative replied that the transaction was canceled and returned back to Fiverr (on 20-Sep-19) and you will receive till 10 Oct 19. The previous email was saying another thing and she is saying another thing.
I am stuck with Payoneer. Neither they are processing my previous transaction nor any future one. I am really disappointed with their service. Can anyone help me with this matter? What should I do?
Awaiting earliest responses,
Sahil
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No Confirmation Email- STILL
Hi There,
Sorry to be a bother....I would have asked this on the same thread as my last question, but the person who answered me, closed the discussion. :-(
I have now waited 24 hours as I was told to but there is still no email confirmation of my withdrawal. And the transaction is still "pending". Please can you tell me why this is? And when I'll get the email?
Thank you.
Sorry to be a bother....I would have asked this on the same thread as my last question, but the person who answered me, closed the discussion. :-(
I have now waited 24 hours as I was told to but there is still no email confirmation of my withdrawal. And the transaction is still "pending". Please can you tell me why this is? And when I'll get the email?
Thank you.
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VERIFY ADDRESS
i made a payment two hours ago the person i sent to was asked to verify payment which she did how long does it take for her to receive the funds?
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I didn't recieve my payoneer card for the 2nd time, in Morocco.
Hello this is Abderhman from Morocco i live in Tangier , I have order my 1st payoneer card about 5 months
from this day but i didn't get it, i have contacted payoneer support and they said that they will reorder the card and did really did that and it have been like 2 weeks and i haven't recieve nothing at all .
I don't know if the card is going to be sended to my home directly or to the local poste ,if you have any information about sending card to Morocco please help and thank you.
from this day but i didn't get it, i have contacted payoneer support and they said that they will reorder the card and did really did that and it have been like 2 weeks and i haven't recieve nothing at all .
I don't know if the card is going to be sended to my home directly or to the local poste ,if you have any information about sending card to Morocco please help and thank you.
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I m not able to Link my GBP receiving account With PayPal
Hi there,
I hope you will be fine and well the issue is this that i want to transfer my Money from my PayPal to my Payoneer account but i m not able to Link my GBP Receiving account with my PayPal. I have also sent message to you but my problem still not resolved.
This is my reference number 190927-009336.
I Hope now you will Resolve my issue so i can Transfer my Amount from PayPal to Payoneer.
Waiting for your response.
Thanks
I hope you will be fine and well the issue is this that i want to transfer my Money from my PayPal to my Payoneer account but i m not able to Link my GBP Receiving account with my PayPal. I have also sent message to you but my problem still not resolved.
This is my reference number 190927-009336.
I Hope now you will Resolve my issue so i can Transfer my Amount from PayPal to Payoneer.
Waiting for your response.
Thanks
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My Card was Blocked
I logged into my account to request a payment form a recurring client and was shocked that my card is blocked although it wasn't expired and had regular transactions over two years. I wasn't notified that my card was blocked and I couldn't complete my request. I want to know why my card was blocked and if there is a way to unblock it asap.
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My MasterCard request approval is pending
I submitted my information on 12 September and it's 19 September and i haven't recieved any email or anything
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Can I re-use paypal as a method of payment?
My Appen invoice was returned for my review, Stating that I need to change my withdrawal method.
Can i re-use Paypal instead of adding a new bank?
My previous payment was declined because my Paypal status was limited. I have already solved this issue.
Can i re-use Paypal instead of adding a new bank?
My previous payment was declined because my Paypal status was limited. I have already solved this issue.
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Payoneer card blocked. How to re-activate
Hello
I am here to draw attention towards the issue that I faced..yesterday when I opened my payoneer account, the status was shown saying "Your Card is Blocked". So in order to reactivate the card i clicked on the link given and it shown that it will be reactivate after 2 hours. But when I login to my account it still showing the status "Your Card is Blocked" can you please help me out in this regards..Looking forward to hear back from you
Regards
Natasha Nayyar
I am here to draw attention towards the issue that I faced..yesterday when I opened my payoneer account, the status was shown saying "Your Card is Blocked". So in order to reactivate the card i clicked on the link given and it shown that it will be reactivate after 2 hours. But when I login to my account it still showing the status "Your Card is Blocked" can you please help me out in this regards..Looking forward to hear back from you
Regards
Natasha Nayyar
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Can I request an addition us bank account
I have some stores, Can Payoneer give me an addition bank account?
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My card expired , and I haven't received a new card.
Dear Support team Payoneer,
My card expired on 05/19 and i have not received any renewal messages in my inbox. And I need to use urgently.
Can you please help me urgently?
Best regard
My card expired on 05/19 and i have not received any renewal messages in my inbox. And I need to use urgently.
Can you please help me urgently?
Best regard
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Your card is blocked!
Yesterday, I opened my account and find out that my card is blocked!
kindly please help
also, I'm having trouble reaching out to customer service
kindly please help
also, I'm having trouble reaching out to customer service
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pending payment since September 27
Hello,
We are a sales company of computer equipment and computer service. we sell our equipment on different European marketplace. we have already passed the validation process of our payment source and we have received several payments. however, this time the payment are pending since September 27.
thank you for telling us what we must do because we have to pay our different suppliers and this delay is not tolerable
We are a sales company of computer equipment and computer service. we sell our equipment on different European marketplace. we have already passed the validation process of our payment source and we have received several payments. however, this time the payment are pending since September 27.
thank you for telling us what we must do because we have to pay our different suppliers and this delay is not tolerable
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Unable to use Payoneer Mastercard for any transactions
I'm unable to use my Payoneer prepaid mastercard to do any transactions, declines at POS and when trying to withdraw money from ATM get the error account restricted. Not seeing any issues on my Payoneer portal. PLEASE HELP.
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I have not received my payment since Sep 22
Hi Team,
I need urgent help as my payment has been held since 22 Sep 2019, i have already submitted the required documents but no reply/update from Payoneer.
Thank you in advance.
I need urgent help as my payment has been held since 22 Sep 2019, i have already submitted the required documents but no reply/update from Payoneer.
Thank you in advance.
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