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Channel: Ask The Community — Payoneer Community
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NOT SHOWING MAKE A PAYMENT OPTION YET.

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I come from Japan, I do not see the option to "Make a payment "in the menu, although I did get money from other payments. (about 150 USD)
What should I do now?, I want to send someone money.

Not showing make a payment option

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Hello,
I can not use the make payment option for a long time, So I can not do my business properly.
Now I can not send fund to other users for my business.
I am happy you to solve my problem.
thanks.

Payment pending from 8 may and now 26 is normal ?

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Payment pending from 7 may i have sent verification documents according the payment in 8 may now 25 may :/ every day i contact live chat and i wait 2 hours everyday to get available agent and after no resolve i dont recommand payoneer.
i contact them every day
7 May 2020
928,153.00 JPY
Pending
Transaction ID
193012437
Rippers payoneer
Every day they told me it’s beign held by high priority department after no resolve

What is Inactivity fees?

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I have 5.39 USD on my Payoneer account but on May 2020 3 USD was taken from my account and on April 2020 2.39 USD was taken. I was also inactive in March but why money was taken in April and May. What is the inactivity fees? When will they take the fees?

money withdraw

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Can I money withdraw without account verification?

I can not purchase things online on many many websites... WHY?

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I can not purchase things online on many, many websites...

here are few of them:

1. gamivo

2. eneba

3. cdkeys

4. and also airbnb.

It always says transaction denied.

I got around 1500 US$ and this game that I want to buy, costs around 40$ so it is not insufficient funds.
With my previous payoneer card I had 0 problems. Than I was forced to get a new card,
and since then problems all the time.
What can you guys do about this?
If I need to change the card again, fine, but I want it to work this time.

Tnx.

Using the Payoneer account

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Hi, I just opened a new payoneer account. However, all the documents are approved in the account, but I am requested to do business documents. I would only use the payoneer account to make personal payments or transfer money. Isn't this payoneer possible? For example, money will be sent to my account from Europe by a person? Like typical western union? Can't I use this account like this? :/

Documents Approval Inquiry

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Good day,

I have submitted all the required documents for my Payoneer account verification and bank verification..but I'm still seeing submitted status instead of approved.. now I want to make a withdrawal from my Fiverr account but I'm scared if it won't load. Should I proceed with withdrawing from Fiverr or wait till it is approved? Let me know, thanks![](https://us.v-cdn.net/5021998/uploads/editor/si/87zrpava7596.jpg "")

What is inactive fees in Payoneer?

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I have 5.39 USD in my account and I was inactive in Payoneer for 2 months but no fees were detected but now I didn't use my Payoneer account on April and May 2020 but now on April 3 USD taken from my account as inactive fees and 2.39 USD taken from my account on May. Why? What is the inactive fees system in Payoneer?

I received a payment with amount 0.00 USD

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Hi all,

I received a payment with amount 0.00 USD suddenly. It was WFB DIRECTPAY - XX-7XXXX1 (My Name), what does it mean?

Payoneer payment method under review

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Hello Payoneer Support,

I am facing this problem for almost a month now that every time I hover on Fiverr revenue card or Bank Transfer and login to Payoneer it says "Payment method under review". Usually, it takes 3 days to review account but it is longer than that and neither have I received an email regarding additional requirements from Payoneer nor I am able to transfer money to Payoneer.

Every time I contact Payoneer Support I receive computer-generated emails that don't resolve my stated issue. My experience is becoming really exhausting as I am facing this issue despite submitting complete requirements. I request you to please look into the matter and help fix this problem. Your prompt response and timely assistance shall be appreciated.

Thank you!

What is my Account number and routing number

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Hi,
I want to send money to my account but I don't have
-Account number
-Routing number

My name is: Mohamed SAHIFA
Customer ID 2187672

Regards

Payoneer declined and cancelled funds transfer

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Hello. On May 20th, after using "request payment" method, funds were under review for 6 days, then after contacting live support and being told funds will be transferred asap, i have received an email which said: "Unfortunately, based on the information provided, your business does not currently meet the eligibility criteria required to use Payoneer to send payment requests or receive payments initiated by clients." even though we already received a transfer from the same person (in Canada). Any explanation please? I used the same information about the company where i work and what i do. Thank you.

Payment pending

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Hello guys, this goes to all the people who have the issue of "payment under review problem". Firstly I now believe that Payoneer is the best online transaction platform in the online payment industry or the digital wallet industry. The company has a responsive customer service manned by "real humans" not robots like paypal , which is one of the best things a frustrated customer would want. I had my problem solved in less than thirty minutes and my account was approved. Payoneer will not release your money unless your account is verified which is part of their security policy. You need to upload high quality photos of your verification documents then write up a valid address. Payoneer will reject your documents if the photo is blurred and some figures are not visible. From my experience you have to upload photos taken with a good camera or phone. After doing this , call the customer service via their official number ( +1-646-658-3695) for guys outside the USA. They will respond promptly. Moreover they will call you back if the call gets disconnected. Guys, please use this channel and get sorted immediately. Thank you payoneer. Moreover,after your account is verified you will never have to go through that hassle again. I'm in love with payoneer.

30days became i havent received approval mail

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I have submitted all data and a mail came in my email that your account is in processing it will be approved within 3 days but 30days became u havent mail me yet why??
Plzz help mee

Why can't I add a bank account?

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I got an email that my account has been approved, yet I'm not given the option of adding a bank account. Whenever I click on 'add new' it brings out 'bank account not available'. I need some help here

Payment pending!

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I'm working on italki as a tutor and have been using payoneer for the past three years with no problems at all. I've recently withdrawn money from italki to my payoneer account and it's still pending for the past three days and this has never happened before. I got an email from payoneer asking me to submit some documents for verification and I did add my driving licence but it was not accepted (I still don't know the reason) so I submitted another document which is my ID card but I'm still waiting for a response...I live in the Palestinian territories/Israel, I don't know if this has something to do with the probelm. I'd signed up for a payoneer account before the policy changed and I've been using it for my online work because I have no other choice... I've contacted the support team but they're taking ages to respond and I need the money urgently...What should I do?

Account Approval

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My Customer ID is 37798681, I have been waiting for more than 10 days for my account to be reviewed.

I'm still waiting for approval of the transaction with verification

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Hello, can you help with this ID?
Transaction: 195659201
Request: 4443509

the first transaction was rejected because there was a 7-day waiting limit (payoneer rules)
Transaction: 194260920 was rejected by the system

link between appen account and payoneer account

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can i link between appen account which created in country with payoneer account which created in another country ?
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