Why you blocked my balance?

January 14, 2020, 12:30 am

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First of all let me say I'm regretting to join payoneer and let it receive my payments, and I'm not sure if payoneer will give me my money which still pending since last week.
May be I should not bother my self to claim money that has been lost in payoneer.
I think I did mistake to remind you that my money pending for long time, then you made your review and blocked my Balance the only reason you said is "**we notice that some of your activity has gone against our term and condition s, we advice you to do not send any additional payment to your account, as they will be declined**". Ok, may be was the right answer but you didn't tell me what to do to get my pending payments.
Now give me full explanation, can I get my money which gas already sent to my payoneer account just waiting for approval, or they will be returned back to the sender?

Thank you

My name is Rafael Kilumile.

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Account status

January 13, 2020, 9:22 pm

≫ Next: "Your Global Payment Service has been disabled"

≪ Previous: Why you blocked my balance?

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My account status remains on the date it was opened though payments have clearly been received. I've emailed Support Center but don't get any reply. I downloaded statements but they're blank. Has anybody encountered the same and if so how can problem be resolved?

"Your Global Payment Service has been disabled"

February 15, 2017, 8:43 am

≫ Next: PayPal change- email link does not work. Please help.

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Hi
I created my account from 2 years almost, suddenly my global payment service was disabled
When i contacted the customer Service the first reply was the personal information is wrong while it was old info so i asked to update it with my current info
The second reply was through live chat, they told me the problem will be solved during days, then i received another email saying the application is rejected
The third reply was through the live chat also, i asked to update my info with the current one to fix this problem, they refused
So i informed that if this account has problems with the info as it was old and payoneer considered it was wrong! I asked to create new account with my current info and close this account they said they will close it and it's not acceptable
When i asked for the reasons they said it's not allowed to tell me the reason
So i need to fix this problem as soon as possible, I'm ready to provide you with any official papers & info you need as i was an active customer for a long period
Thank you for your time
Best regards

PayPal change- email link does not work. Please help.

January 14, 2020, 9:44 am

≫ Next: My client cannot send payment to me

≪ Previous: "Your Global Payment Service has been disabled"

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Hi, I emailed on 01/01 to let you know that the email you sent me (to change my PayPal account details, doesn't work. I've done everything suggested to make it work, plus more. Can you help?

My client cannot send payment to me

January 14, 2020, 5:39 pm

≫ Next: Pending Transaction

≪ Previous: PayPal change- email link does not work. Please help.

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I recently moved from PayPal to Payoneer due to my client's requiring me to use this payment platform.

Since a week ago, I have been having difficulties receiving payment from my client.

When he used the regular Payoneer payment method (I was not aware what kind of payment method it was since it was my first time using Payoneer), he said that a message like this popped up.

"It looks like <my email> currently cannot receive payments initiated by clients. Contact <my email> directly to arrange payment."

I also had shared my USD receiving account on the Global Payment Service to him as recommended by some users in this forum, but he still could not send the payment even if he sent it directly to my Payoneer's USD receiving account.

He then recommended me request a payment to him, but on the "request a payment" page, the header says, "To enable Request a Payment, you must first receive at least 5,000.00 USD."

Obviously, since I am a new Payoneer user, I haven't received that amount of money in my account.

This morning, I sent a message to Payoneer using "Contact Us" on Payoneer's "Support Center" page, but when I check out my email , I only get an automatic reply in my email, which basically says that the problem is on the sender's behalf, who lacks the authority to send cash to me. For an information, he also sends payment to other Payoneer users, so it is clear that there is problem with my account, which I cannot resolve until now.

Is there anything else that I haven't done because the verification page on my account says that I am already a verified Payoneer user?

Regards,

Payoneer Customer ID 35657077

Pending Transaction

January 15, 2020, 7:20 am

≫ Next: Why not have live chat options in my account?

≪ Previous: My client cannot send payment to me

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hi , I initiated a withdrawal from fiverr and my payment is still pending
Customer ID 35817038

Why not have live chat options in my account?

January 15, 2020, 10:08 pm

≫ Next: Receiving Payment from Individual Payoneer User

≪ Previous: Pending Transaction

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I'm new to Payoneer, Why not have live chat options in my account? Without live chat my activities are not possible, Thank you

Receiving Payment from Individual Payoneer User

January 15, 2020, 4:35 pm

≫ Next: Withdraw Issue

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Is it possible for me, as a new Payoneer user, to receive payment directly from another individual Payoneer user?

I can add my Upwork account in the founding sources list, but when I want to add a new "receiving from" contact under the activity menu, I am redirected to the "request a payment" page, which requires me to acquire 5000 USD first before I can request payments from individuals.

For your information, I receive payments from both Upwork and individuals. It is okay with the Upwork payment because I can set it through the Upwork's payment settings; however, when it comes to individual payment, I am stuck because Payoneer doesn't allow me to receive payments from a certain Payoneer account before I accummulate 5000 usd.

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Withdraw Issue

January 16, 2020, 8:10 am

≫ Next: Live chat

≪ Previous: Receiving Payment from Individual Payoneer User

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Hi there!
I withdrawn some amount from my fiverr account to the bank account using payoneer however no transaction is showing on payoneer transaction sand withdraw page whereas fiverr shows that the withdraw is successful while no amount is showing on payoneer withdraw page
Can you please tell me how can I be sure that the amount is successfully transferred to my bank account...

Live chat

January 16, 2020, 9:51 am

≫ Next: Upcoming Transaction Pending

≪ Previous: Withdraw Issue

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I contact Payoneer Support via live chat But that option is not in my account Please visit this Screenshots http://prntscr.com/qoocev Thanks

Upcoming Transaction Pending

January 16, 2020, 9:52 am

≫ Next: How do I add funds to my Payoneer Debit Card

≪ Previous: Live chat

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Hi Team,

Can you please help get my upcoming transaction approved as quickly as possible pls? I know both my Payooner and Prepaid Card were blocked but this shouldn't be a problem as per past communication with support team.

The payment is being oustanding since Jan 15th

Thanks,

How do I add funds to my Payoneer Debit Card

December 20, 2015, 6:41 pm

≫ Next: Enquiry

≪ Previous: Upcoming Transaction Pending

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I am losing my hair with Payoneer's customer service!
I would like someone to guide me as to how to add funds to my payoneer card. I reside outside of the USA and don't have any other type of credit cards. How can I add fund to the Payoneer card?!

Enquiry

January 17, 2020, 3:12 am

≫ Next: Payoneer for receiving Google play payments, please read more below

≪ Previous: How do I add funds to my Payoneer Debit Card

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Can I receive payment directly into my local Nigeria bank account? And also what is the minimum withdrawal on payoneer?

Payoneer for receiving Google play payments, please read more below

January 17, 2020, 12:37 am

≫ Next: NID verification from BD

≪ Previous: Enquiry

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I've been reading about it since yesterday. Many say it works, many say not. And the time when those were asked were like 2014 2013 etc. Now being in 2021 I hope maybe things have got better.. So here's my question..
Being in a country where merchant isnt supported by Google play for developers, I'm looking for solutions. What I have in mind, is to link my local bank account to Payoneer, and I guess Payoneer gives a US based bank account or virtual account etc.. where maybe I could send my earned money to? Please let me know more about it.
Kind regards.
- Neon.

NID verification from BD

January 16, 2020, 12:48 pm

≫ Next: typo in my account name

≪ Previous: Payoneer for receiving Google play payments, please read more below

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Hello,
I've submitted my NID card which is online copy community from bangladesh will understand this.I've gotten no mail from payoneer..Are there anyone who has verified their account by online copy of NID?
Thank U.

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typo in my account name

January 17, 2020, 5:00 am

≫ Next: Amazon

≪ Previous: NID verification from BD

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hello payoneer,
i have a typo in my account name and want to change it. i have emailed massage and my government issued id to payoneer contact support 4 days have passed, still my account name is not changed neither anybody contacted me.

Customer ID: 35448604
Reference Number: 200113-008112

Amazon

January 16, 2020, 7:13 am

≫ Next: Receiving Payment from Individual Payoneer User -- again

≪ Previous: typo in my account name

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Hi
I want to register to amazon FBA and they ask me for bank details and I sing up in payoneer for that and I want to use global payment service and I can't.
I want another way to get bank details

When you let me use global payment service?
ID: 33359094

Receiving Payment from Individual Payoneer User -- again

January 16, 2020, 8:24 am

≫ Next: Global payment system data is suddenly missing

≪ Previous: Amazon

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Please don't close the discussion before the problem is solved.

So, I cannot request a payment before I accumulate 5000 USD in my Payoneer account. Obviously, in order to get 5000 USD, I need to receive payments, some of which come from individual Payoneer customers. How can I accumulate 5000 USD if I can neither receive payments from them nor request ones?

My clients say that they cannot send their payment to me through either the regular "make a payment" method or my Global Payment Service receiving account. Whenever they make payments, a message like this pops up.

"It looks like <my-email-address> currently cannot receive payments initiated by clients. Contact <my-email-address> directly to arrange payment."

Do you want to say that there is no way for a new Payoneer customer like me to receive payment directly from another Payoneer customer? That payments can only be acquired from company accounts and not individuals?

Global payment system data is suddenly missing

January 16, 2020, 9:31 am

≫ Next: Payment is still in pending

≪ Previous: Receiving Payment from Individual Payoneer User -- again

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Hello.
My global payment system data is suddenly missing.
No open requirements in a verification center.
I try to use support center to open a ticket about this issue, but i got only automatic answers.
What shoul i do, and how can i speak with a real human person from a support team?

Payment is still in pending

January 18, 2020, 4:28 am

≫ Next: Transaction is pending in my first payment

≪ Previous: Global payment system data is suddenly missing

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Hi guys, it's been 5 days, my payment is in pending mode. I also have replied the email abiut more information but still it's been a long while. Please help me or share information about it.