Why is my USD balance still being reviewed?

It has been more than a week since I opened an account with Payoneer and it still says the same thing. I have submitted the requirements already. I have confirmed this by checking the site's Verification Center and it says that I do not have any open requirements. The other tabs says that my business profile and ID are already in the "submitted" status. I took a screenshot but I don't think I'm able to attach it here. Anyway, it says that they were requested on Aug 19 and were only submitted on the 27th but I clearly remember submitting them earlier than that.

Another issue here is that I am trying to get my payee ID number so that I could link a freelance job I'm doing online to my Payoneer account but I couldn't seem to proceed with adding the site to my my Payoneer. This is very confusing to me because I've already received an e-mail saying that I can now receive payments from the site but it isn't actually listed in my Funding Sources yet. Nothing's listed there yet. I've followed all the steps from the site to have it added to my Payoneer but it won't work. I've been in constant contact with the support team from that site but it seems that the issue is with your site and not with theirs.

Why is this happening? I also would like to add onlinejobsph as a source but because I'm having problems like these right now I cannot proceed.

I hope you could help me out with this. Thanks in advance.