I tried withdrawing the money to my local bank account(BDO) last March 1, 2018 and got a pop up that says the withdrawal was successful. After a day, all my colleagues got their money from their local account except for me.
I called payoneer and was advised that the withdrawal was successful. On the other hand, upon chatting wih them, the agent and manager I spoke to advised that the money was rejected by their payment processor and I need to wait for 2 business days for the money to return to my payoneer balance.
This is so frustrating for a subscriber since it was not my fault and I have to suffer the consequences. Payoneer should also post which bank or local banks they support to avoid these issues from happening. I know people who withdrew money to the same local bank and there has been no problem. I don't understand why I have to wait for my money. It is not a small amount of money and I was expecting it for emergency purpose
I called payoneer and was advised that the withdrawal was successful. On the other hand, upon chatting wih them, the agent and manager I spoke to advised that the money was rejected by their payment processor and I need to wait for 2 business days for the money to return to my payoneer balance.
This is so frustrating for a subscriber since it was not my fault and I have to suffer the consequences. Payoneer should also post which bank or local banks they support to avoid these issues from happening. I know people who withdrew money to the same local bank and there has been no problem. I don't understand why I have to wait for my money. It is not a small amount of money and I was expecting it for emergency purpose