Can't withdraw money from ATM

Hey anyone please help me
i live in Pakistan and this is happening in Alfalah bank ATM
I have tried 4 times from ATM to withdraw money but neither the cash comes out nor i got charged for withdrawal money ..
I mean the balance remains same in my payoneer account but i am unable to withdraw it..
Even ATM machine accepts the card and asked for pin and amount and everything but never give cash
please help..