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Card with chip, but no PIN

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Hi, i got a new card as the old expired. 

 

It has a chip! Fantastic. 

 

But not so fantastic: The chip does not have a PIN code, so I have to sign every time when using it.

 

And because there is a chip on the card, it does not accept the magnetic stripe - it just tells me to insert the chip. 

 

That means a lot of hazzle, and unable to use it a lot of places as paying for parking and so on, where there are no persons.  Also places where I used the stripe with PIN before is not working any more. 

 

I have many cards with chip, they all require a PIN. Every one. When using the chip. 

 

Is this supposed to be how it works? Have chatted 2 times with customer service, they don't understand the problem at all. 

 

Should not it be a EMV with PIN card? 


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